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01271 858 649 (9am - 5pm G.M.T Monday - Friday)

Changes in customer service opening times between 1st April 2024 & 30th September 2024

During the period between 1st April and 30th of September we will be operating with reduced hours in the office due to maternity leave. During this period we may be running at a slightly slower response time to usual but will do our absolute best to keep up to Meghan's high standards! We are just a small team, and will be covering Meghan's workload internally between us whilst she is off, because of this we have made some changes to our phone line opening times due to Daisy & Aimee's commitments to school pick ups & drop offs etc.

Whilst we will do our best to respond to all emails as quickly as possible, it would be really helpful if your email is time sensitive (i.e needing a gift for a specific/fast approaching day) to please use the word URGENT in the subject line!

Phone line & email opening times

Monday: 10am - 1pm

Tuesday: 10am - 3pm

Wednesday: 9am - 5pm

Thursday: 10am - 3pm

Friday: phone line not manned

We will change these opening times again after September, and do not fear, Meg will be back after she's had some time off.

Please note our warehouse will remain operational every day as normal and dispatch times will not be affected. 



Registered & Postal Address

Ian Snow Ltd, Hill Farm, Huntshaw, Torrington, Devon, EX38 7HQ

Registered in England & Wales: Company Number: 4629710, VAT No: 801323778


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